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Our Research.
We undertake research as one of our core operational strands. Our research is helping to develop a more robust advice sector, and a fairer future for everyone.
Demand for Advice & Capacity Survey 2025 - Summary
March 2026
Liverpool Access to Advice Network
Edward Hodgson
Our Demand for Advice & Capacity Survey 2025 highlighted a sector in crisis. The report offers rich insights into the issues facing our Network Members and the people they work to support.
This summary version of our full report gives our findings in infographic summary form. You can use this version to access our key data findings.
Demand for Advice & Capacity Survey 2025 - Full Report
March 2026
Liverpool Access to Advice Network
Edward Hodgson
Rising living costs, housing shortages, and delays in public services are driving more residents into crisis, while advice organisations struggle to keep pace with the demand. Staff are stretched, funding is unstable, and the sector’s long‑term sustainability is under threat.
Our report sets out the findings of our latest assessment and highlights the urgent need for coordinated, long‑term solutions to protect access to justice for the communities who need it most.
LATAN Demand for Advice &
Capacity Survey 2023 - Full Report
September 2023
Liverpool Access to Advice Network
Liz Reed
In June and July of 2023 LATAN invited members of the network to participate in an online survey about their current situation including the extent and nature of demand, pressures on services and the experience of clients and staff. The survey also asked for information on funding and sustainability.
Discussions amongst the Network had already painted a picture of a level of demand which was unprecedented in its scale, complexity and urgency. The results from the survey provide a stark picture of the reality of demand for advice that organisations are facing, and the impact on clients as well as the organisations.
Liverpool City Council Budget Proposals for 2023: Response to Consultation
January 2023
Liverpool Access to Advice Network
Liz Reed
In December 2022 and January 2023 Liverpool City Council undertook a consultation on their proposals for the financial year 2023/24, for a range of budget changes that, if implemented, would affect the level of financial and other support to residents.
As part of the LCC consultation process, Liverpool Access to Advice Network surveyed network members to gauge their views on the proposed budgets. Responses from LATAN members were combined into a report that was submitted to the consultation. The report highlights the damaging effect that individual proposals would have for residents, and for the advice sector in Liverpool, as well as the cumulative impact of these changes if they were to be approved by Liverpool City Council.
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