OUR VALUES
We're proud to be advocates for the transformative power of free legal advice. We've got a big role to play in ensuring everyone can access the advice and support they need, when and where they need it. Our values were designed in collaboration with our members and they guide the way we work. We believe that our values make us an inclusive, representative and forward-looking organisation.
At Liverpool Access to Advice Network:
WE ARE
COLLABORATIVE
We know that collaboration is key to working towards improving access to free, independent advice on everyday legal issues.
Sharing knowledge, skills, experiences, diversity of thought, and supporting one another enables us to work towards access to justice for all.
We stand for joining together to challenge policy that impacts access to advice, and creating a stronger voice for the advice sector.
WE ARE
COMMUNICATIVE
We strive to have clear and timely communication with our members and other stakeholders, and from others, including policy makers, funders, and other stakeholders.
WE ARE
RESPECTFUL
We treat all with respect, valuing difference, and appreciating the skills and capacities of other individuals and organisations. It is vital that we ensure clients seeking advice are treated with dignity, respect and courtesy.
WE ARE
TRUSTED
We are working to build trust across members, partners and stakeholders, through the sharing of information and knowledge in an open and collaborative manner.
WE HAVE
INTEGRITY
We demonstrate responsibility and accountability in our work and we are supporting others to do the same. We pride ourselves on being honest and open in our decisions, communication and actions.
WE CHAMPION
EQUITY, DIVERSITY
AND INCLUSION
We value everyone, embrace difference, and are working on creating a network that is fair, inclusive and open. We welcome and value different organisations including advice, gateway and other support organisations. We are ensuring organisations of different sizes have an equal voice.
WE ARE
INNOVATIVE
We are working to share, implement, and reward good practice in advice and support giving. We are using reflective practice to maintain quality of services, and striving for innovative practice to maximise effectiveness of service delivery.
WE ARE
COMMITTED
We are committed to the provision of free, independent and confidential advice, access to justice for all, and LATAN as a community of practice.
